Before you enquire
Whether this is for you at all — which, for some people, it is not.
You do not, from a website, and neither do we. Send photographs and a medical history and a clinician will tell you — including when the answer is that you do not need the procedure you asked about, or that a different one would serve you better.
Regularly. People ask for a facelift when the issue is skin quality, a hair transplant while they are still actively losing hair, or veneers on teeth that need orthodontics first. A clinician who accepts every case is not assessing anyone.
Active smoking before body surgery, an unrealistic idea of the outcome, uncontrolled diabetes or blood pressure, a BMI outside the safe range for the procedure, recent major weight change, or a plan driven by someone else rather than by you.
No. We decline cases where the decision is not clearly the patient’s own, and we would rather lose the booking than operate on someone who is there to satisfy somebody else.
There is no single answer. We do not treat under-18s for cosmetic procedures at all. Above that, health matters more than age — a fit 62-year-old is often a better candidate than an unfit 35-year-old.
Sometimes, and we say so on the treatment pages. Anything needing frequent in-person follow-up, orthodontics, or a procedure your own health service may fund on medical grounds — breast reduction, functional eyelid surgery — is usually better arranged at home.
Clear photographs of the area, your medical history, current medication, height and weight, and what you actually want to achieve in your own words. That last part is the one clinicians read first.
Most cases get a clinician’s answer within 24–48 hours. Complex ones — revisions, previous complications, significant medical history — take longer because they are discussed rather than processed.
Yes, including the clinical review. There is no charge and no obligation, and we do not withhold the assessment until you pay a deposit.
Yes. A video consultation with the surgeon or dentist who would treat you is arranged before you pay anything, not after.
Prices and payment
Including where our prices are not the cheapest, and why.
Because a single figure before anyone has looked at you is marketing, not a price. The range reflects real variation in graft counts, implant types, surgeon and length of stay. Your written quote is one number.
The procedure, the facility, the surgeon, the anaesthetist, pre-operative tests, hotel, transfers, interpretation and twelve months of aftercare. The quote lists exclusions explicitly rather than in general terms.
Usually because of three things: the facility, who performs the procedure, and the length of stay. A price that is half of ours generally means a technician doing work a surgeon should do, a shorter stay than is safe, or no aftercare once you leave.
Only if you ask for something different and agree it in writing first, or if the surgeon examining you recommends a different operation — in which case you are told the revised price before anything proceeds, never afterwards.
Refunded in full more than 21 days before arrival; held as credit for twelve months between 8 and 21 days; retained within 7 days. Refunded in full at any point if a clinician declines your case.
Bank transfer or card, with a deposit against a specific quote and the balance before discharge. We never ask for cryptocurrency, gift cards or payment to a personal account — anyone who does in our name is not us.
Not from us. We do not offer credit for elective surgery, because a payment plan makes a decision easier at exactly the moment it should be harder. Arrange your own financing if you need it.
Rarely for cosmetic work. Breast reduction, functional eyelid surgery and bariatric surgery are sometimes covered where clinical criteria are met. Ask your insurer before travelling, and ask us for documentation in advance if prior authorisation is needed.
Standard policies do not — they exclude elective surgery abroad and anything arising from it. You need a policy that specifically covers medical travel, and you must declare the surgery when you buy it.
Yes, in English, with procedure codes where applicable. It matters if you are claiming any of it back, and a provider unwilling to itemise is worth a second thought.
Safety and standards
The questions that should decide where you go, and rarely do.
In a named, licensed facility — JCI-accredited with intensive care on site for anything under general anaesthetic. You are told the name and licence details before you pay, not on arrival.
A named specialist, whose registration number you can verify before you pay a deposit. For hair transplants the surgeon designs the hairline and opens the channels personally; technicians place grafts under supervision, which is standard, rather than performing the surgery.
Ask for their full name and Turkish Ministry of Health registration number, then check it independently. Any provider that will not give you both before payment has told you something important.
A consultant anaesthetist is present throughout any procedure under general anaesthetic, not supervising from elsewhere. Ask every provider this; the answers vary more than they should.
They depend on the procedure, and each treatment page sets them out as numbers rather than reassurance. Across elective surgery the serious ones are bleeding, infection, blood clots, anaesthetic complications and results needing revision.
Stay lengths long enough to avoid flying too early, compression, early mobilisation, and anticoagulation where indicated. The most common mistake in medical travel is flying home too soon, and short-stay packages cause it.
You are in a hospital with intensive care, the surgeon who operated is available, and you are not discharged until it is clinically appropriate. Your quote states who is responsible for what.
Contact us on the aftercare number — and if it is urgent, seek local medical attention first and tell us afterwards. Delay is the risk, not the cost. We liaise with your own doctor and send whatever records they need.
We publish ranges by procedure rather than a single flattering figure, because rates vary by case mix and anyone quoting a suspiciously round number is quoting marketing.
Because advertising rules for cosmetic procedures restrict them in several countries our patients live in, and Turkish health advertising regulation restricts them here. We show result photographs privately during consultation, under the consent of the patients in them.
Travel and stay
The logistics, which are the easy part and are treated as such.
Many nationalities do not for short stays, and others can get one online. Check your own country’s requirement — we will tell you what we know, but the responsibility is yours and a refusal is not refundable by us.
Not usually. You book them, because you know your own schedule and can use your own points. We tell you which dates are safe to fly home on before you book — that is the part that matters.
It depends on the procedure: roughly 3 days for dental work, 5–7 for a hair transplant, 7–10 for most body surgery, and longer after bariatric surgery. Each treatment page gives its own figure.
Yes, and for anything under general anaesthetic we recommend it. A twin room is included in the packages, so a companion does not cost extra for accommodation.
A driver with your name, arranged by us. The hotel and transfer teams get your name, arrival time and flight number — nothing clinical.
In a partner hotel chosen for distance from the hospital, lift access, room service and a quiet room rather than for its star rating. Our partner hotels page sets out the criteria.
Yes, for clinical conversations, in English as standard and other languages on request. For consent discussions we use a qualified interpreter rather than a coordinator, because a mistranslation during consent is a serious failure.
Lightly, before the procedure, and not at all for the first few days after. People underestimate how much walking a day of sightseeing involves, and the recovery pages are specific about it.
Your medication in its original packaging, a list of everything you take including supplements, comfortable loose clothing, flat shoes, and your travel insurance documents. We send a full list once dates are confirmed.
It is a large city and the ordinary advice applies. Medically, the relevant question is not the city but the facility and the clinician, and those are the ones we answer in writing before you travel.
Recovery and aftercare
The part most of this industry stops caring about at the airport.
Scheduled check-ins at set intervals for twelve months, a surgeon reviewing photographs you send at three, six and twelve months, a direct contact for problems, and liaison with your own doctor where needed.
The aftercare number you are given on discharge, which reaches a person rather than a form. If it is urgent, seek local medical attention first and tell us afterwards.
When your stay length says, not when your flight is cheapest. Flying too early is the single most common avoidable mistake in medical travel, and the stay lengths we quote exist specifically to prevent it.
Procedure-dependent: a few days after dental work or a hair transplant, 2–3 weeks after most body surgery, longer for physical work. Each treatment page gives the real figure rather than the optimistic one.
Walking almost immediately, light activity at 2–4 weeks, full training usually at 6–8 weeks after surgery. Going back early is how good results get undone.
Sometimes. Where you do, we tell you before you travel so you can arrange it, and we send your own doctor or nurse the operation note so they know what they are looking at.
We will arrange liaison with a local clinician and send the records. Where follow-up needs are high — orthodontics, staged procedures — we tell you before you book that treatment abroad is the wrong choice.
Weeks for dental work, 12–18 months for a hair transplant, 6–12 months for most surgery once swelling has fully settled. Judging a result at six weeks is the commonest cause of unnecessary worry.
Yes, where an incision was made. Scars fade and flatten over 12–18 months but do not disappear, and any page telling you otherwise is selling. Placement, not absence, is what a good surgeon controls.
Tell us, with photographs. The surgeon reviews it, and if a revision is clinically appropriate your quote sets out what is covered and for how long. Read that section before you pay rather than after.
Results, revisions and realistic expectations
What can and cannot be achieved, said plainly.
No, and nobody honest does. Outcomes vary between people having identical procedures because tissue, healing and anatomy vary. What can be guaranteed is the complications policy, in writing, before you pay.
Yes, and it is useful — it tells the surgeon what you are actually asking for. What it cannot do is transfer someone else’s anatomy onto yours, and a surgeon who promises that is not going to deliver it.
Noticeably better density and a restored frontal framing, not the hair you had at twenty. Donor supply is finite, and a surgeon who promises full coverage from a limited donor area is planning a result you will regret.
They do when they are too white, too uniform and too thick, which is the look people recognise from photographs. Done properly the shade is matched to your face and the preparation is conservative — and sometimes the right answer is whitening and bonding instead.
Transplanted hair is permanent, but surrounding native hair can keep thinning, which is why medical treatment often continues. Implants are not lifetime devices. Body results last as long as your weight is stable. Veneers typically 10–15 years.
Possibly. Hair transplants often need a second session for density, breast implants are usually replaced at some point, and significant weight change can undo body contouring. We say so before, not after.
Correcting a technical shortcoming of the original procedure. It does not cover changing your mind about the result you asked for, which is why the consultation spends time on what you actually want.
It depends on the cause and the timing, both set out in your quote before you pay a deposit. A provider unwilling to put that in writing in advance is one to avoid.
Often, and a significant share of our cases are revisions. They are harder than primary procedures, take longer, and cost more — and sometimes the honest answer is that the result cannot be substantially improved.
Not a bad result — a rushed decision. People who booked within days of first thinking about it, chose on price, stayed four days for a ten-day recovery, and had nobody to call once they got home.
About Valentmedica
How we work, and how we are paid.
No. We are a medical travel company: we assess patients clinically before quoting, select and name the surgeon, arrange the logistics and run the aftercare. We do not own the hospitals or employ the surgeons, and we say so rather than implying otherwise.
By the patient, within the package price. We pay the hospitals and clinicians at rates agreed in advance, and our margin is the same whichever surgeon a case goes to — which is the point.
No, in either direction. An intermediary paid per booking has a reason to accept patients who should be declined and to send them where the payment is highest. Most of the harm in this sector traces back to that single arrangement.
The medical board, based on your case rather than on a rota or a commercial relationship. Several procedures go only to clinicians who perform them regularly.
We will answer you. We will not chase you, enrol you in a sequence of follow-up messages, or send you a discount that expires tomorrow. If you want to think about it for a year, that is a reasonable thing to do.
No treatment-for-content arrangements and no affiliate schemes paying per booking. Treatment given in exchange for promotion is not a patient relationship, and a review produced that way tells you nothing.
Check the phone number against the one published here, and the website address carefully for close variants. We never initiate contact by direct message offering treatment, and never ask for crypto, gift cards or payment to a personal account.
English and Turkish as standard, with qualified interpretation in other languages on request. For consent discussions we use a professional interpreter rather than a coordinator.
Access is restricted by role and logged, photographs are never used in marketing without separate written consent, and nothing is sold. The privacy policy sets out retention periods as actual numbers.
Tell us — acknowledged within 2 working days, answered within 14, and by a clinician rather than a coordinator if it is clinical. You may also complain to the Turkish Ministry of Health, which regulates both the facility and the clinician.
