Who we work with
Organisations whose members might travel for treatment, where the arrangement is informational and administrative rather than promotional.
Employers
Companies with employees who might travel for treatment, usually wanting a trusted route rather than leaving staff to find a provider through social media. The practical value is in the assessment standards and the aftercare, not in a discount.
Insurers and health plans
Where a policy covers treatment abroad, or where an insurer wants a route for procedures they do not fund but members ask about. We can provide documentation to a standard insurers accept, and we are used to working with claims requirements.
Unions and professional associations
Member benefit schemes, where the association wants to add something genuinely useful rather than another discount card. Our view is that the useful part is the standards, not the saving.
Expatriate and community organisations
Groups whose members are already geographically closer to Turkey, or who share a language in which we can arrange proper interpretation.
How a scheme works
Administrative and informational. Members approach us individually, and the organisation never sees a member's clinical information.
- We agree written terms with the organisation: what members are told, what documentation we provide, who our contact is and what the organisation may and may not say about us.
- The organisation makes information available to members. It does not promote treatment, recommend procedures or distribute before-and-after imagery.
- A member contacts us directly, in their own time, with no notification to their employer or association.
- The case goes through our standard clinical review. A scheme member can be declined exactly as anyone else can, and frequently is.
- The member receives the same written fixed quote, the same stay length and the same aftercare as any other patient.
- Where the organisation is funding part of the cost, we invoice as agreed — but only with the member's written consent to disclose that they are being treated.
- The organisation receives aggregate information at most: how many members used the scheme, not who or for what.
Insurance and funding
Most cosmetic treatment is not covered by insurance anywhere. Some procedures are, in defined circumstances, and it is worth checking before paying privately.
What is sometimes covered
- Breast reduction, where symptoms and BMI criteria are met. Funded on medical grounds in several health systems.
- Eyelid surgery, where overhanging skin measurably restricts the visual field.
- Bariatric surgery, where BMI and comorbidity criteria are met and a supervised weight-management programme has been completed.
- Gynecomastia, occasionally, where there is significant psychological impact and a documented history.
- Reconstruction after trauma, cancer treatment or congenital difference.
What is essentially never covered
- Hair transplants, anywhere, under any policy we have seen.
- Cosmetic dental work including veneers and whitening.
- Aesthetic surgery performed for appearance rather than function.
- Non-surgical treatments — toxin, fillers, boosters, PRP.
- Complications arising from elective cosmetic surgery, under standard travel insurance. This is the exclusion that catches people out.
What we provide for claims
- Itemised invoices in English, with procedure codes where applicable.
- Operation notes, discharge summaries and histology reports.
- Clinical justification where a procedure is being claimed on medical grounds.
- Pre-treatment documentation if your insurer requires prior authorisation — ask us before you travel, not after.
The limits we place on every arrangement
Group arrangements for elective surgery carry a specific risk: pressure. These limits exist to remove it, and they are not negotiable.
- No promotion to individuals. An organisation may make information available; it may not approach members suggesting they consider treatment.
- No targets, quotas or volume commitments. Nothing in any agreement depends on how many members proceed.
- No incentive for the organisation per member treated. No commission, no rebate, no revenue share — the same position set out on our partnerships page.
- No time-limited scheme pricing. Deadlines manufacture urgency, and urgency has no place in a decision about surgery.
- No before-and-after imagery in workplace or membership communications. It belongs on a medical page a person chose to visit, not in an internal newsletter.
- No disclosure to the organisation without the member's written consent.
- Clinical independence absolute. The medical board can decline any member's case, and no agreement may limit that.
Arrangements we have declined
Requiring a minimum number of members treated annually. Paying a per-member fee to the organisation. Allowing an employer access to which staff enquired. Promotional campaigns timed around appraisal or bonus periods. Each of these was declined, and we mention them because a company that has never declined anything has never been offered anything worth declining.
Partner institutions: frequently asked questions
Yes, within limits. Arrangements are informational and administrative — standards, documentation and a named contact — rather than promotional. We do not pay organisations per member treated and we do not agree to volume commitments.
No. Not that you enquired, not what about, not what you had done — unless you give explicit written consent, usually because they are funding part of it. We have declined arrangements that required otherwise.
Pricing is reviewed case by case for group arrangements, but it is not the point of the scheme and we will not pretend otherwise. The useful part is the clinical standards, the stay lengths and the aftercare — not a percentage off.
Yes, and frequently are. Clinical assessment is identical regardless of how someone came to us, and the medical board's authority to decline cannot be limited by any agreement.
Usually not for cosmetic procedures. Breast reduction, functional eyelid surgery and bariatric surgery are sometimes covered where clinical criteria are met. Check with your insurer before travelling, and ask us for documentation in advance if prior authorisation is needed.
Itemised invoices in English, operation notes, discharge summaries, histology reports and clinical justification where a procedure is being claimed on medical grounds. Ask before you travel if your insurer requires prior authorisation.
Standard travel insurance does not — it excludes elective surgery abroad and anything arising from it. You need a policy that specifically covers medical travel, typically £60–£150, and you must declare the surgery when you buy it.
Possibly, for breast reduction or eyelid surgery affecting vision, where criteria are met. Ask your GP before paying privately anywhere. We say this on the treatment pages too, because we would rather you got it free at home.
Because it creates a reason for the organisation to encourage members toward surgery, and because any intermediary paid per booking has an incentive to accept patients who should be declined. It is the arrangement behind most of the harm in this sector.
You may make information available. You may not approach members suggesting they consider treatment, use before-and-after imagery in internal communications, or run campaigns with deadlines. Urgency has no place in a decision about surgery.
There is no minimum, and no volume commitment in either direction. A small association wanting a trusted route for occasional members is as workable as a large employer.
Use the form on this page with your organisation and roughly how many members it covers. We will set out what an arrangement would and would not include, in writing, before anything is agreed.
